BetWinner offers a wide range of channels for customers and associates to reach out. The commitment to excellent customer service is evident in the diversity of their contact methods.
- Email Support: Catering to different queries, BetWinner has dedicated email addresses for specific concerns.
- Telephone Helpline: A direct voice channel for urgent concerns or those preferring vocal communication.
- Live Chat: Instant messaging for those who seek real-time solutions without any delay.
- Physical Address: A tangible point of contact for documents or traditional correspondence.
BetWinner offers specialized email addresses to cater to specific needs and ensure your concerns are directed to the right department.
- General queries: [email protected]
- Security department: [email protected]
- Public relations and advertising: [email protected]
- Finances: [email protected]
- Customer Feedback: [email protected]
It’s advisable to be clear and concise in your emails to facilitate prompt responses. Additionally, using the correct email ensures your inquiry is handled by the right team, speeding up resolution times.
For those who prefer voice communication, especially when dealing with urgent matters, there is a BetWinner helpline. It provides direct access to customer support, guaranteeing a quick and immediate response.
- Phone: 0800504151
Do remember to keep all relevant details at hand before making the call, as this can make your query handling process smoother and more efficient.
BetWinner’s live chat feature is a testament to dedication to instantaneous communication. Tailored for those who desire quick answers, this tool bypasses the usual wait associated with emails or phone calls, delivering prompt responses.
- Platform: Accessible directly on BetWinner’s website, typically at the bottom right corner.
- Availability: 24/7, ensuring global users can find help regardless of their timezone.
- Response Time: Usually immediate, with wait times rarely exceeding a few minutes.
Engaging in a live chat is straightforward. Simply input your question, and a trained customer service representative will address your concern. Their expertise encompasses a broad array of issues, ensuring you receive accurate guidance swiftly.
Physical Address & Ownership Details
For traditional correspondence, or if one has reasons to contact them physically, this address provides the necessary access. For sending documents or any sensitive information, consider tracked and secure mailing services.
- Ownership: BetWinner.com operates under the ownership of HARBESINA LTD. Registered with the number HE 405135, its official office stands at Agias Zonis, 24, 3027, Limassol, Cyprus, which functions as the Billing Agent for the platform.
- License Holder: The operations of BetWinner.com are overseen and managed by PREVAILER B.V. This entity holds the esteemed Curacao license with the number 8048/JAZ, legitimizing the platform’s operations.